Services we provide to Arts & Sciences College

Services & Standards

Services

A&S IT Services provides many services to the College of Arts & Sciences. Basic services include:

  • Maintaining Computer Labs
  • Configuring Printer Connections & Setups
  • Troubleshooting Software and Hardware issues on Staff & Faculty Computers
  • Setting Software and Hardware Standards for A&S

Standards

Below are the standard Operating Systems, Internet Browsers, and Computers supported by A&S IT Services.

Operating System

PC: Windows 10

macOS: Sierra (10.12) – Mojave (10.14)

Software Deployed on Computers:

Google Chrome

Mozilla Firefox

McAfee Endpoint

Microsoft Office 365 (Office 2019 for multi-user computers)

SAP Gui 7.4

VLC Media Player

Adobe Reader

Computers

For new computers, our current hardware models are the following:

Desktop: Dell OptiPlex 7060

Laptop: Dell Latitude 7390

 

A&S IT also has a laptop and desktop standard for Apple systems, but this will require the requestor to provide a compelling reason for the exception.

 

If you have any questions about exceptions to the laptop or desktop standard, please e-mail Dan Southwood.