A&S IT Services

Our goal is to provide all faculty and staff of A&S with technical assistance for their A&S-provided computers.

A&S IT
Arts & Sciences IT Services

• Software Installation
• Laptop/Desktop Hardware Repair
• Printer Connections
• Operating System Upgrades
• New Computer Set Ups

For a full list of the services we provide, please visit our services page: Services

UCIT
University of Cincinnati IT

• Assistance with UC Software Solutions (E-Mail, Catalyst, Canopy Blackboard)
• Network Infrastructure Installation and Maintenance

Note: UCIT is the first point-of-contact for all IT incidents and inquires. If the task needs to be completed by A&S IT, UCIT will re-assign the request to A&S IT.

For IT assistance, please contact UCIT at (513) 556-4357 (HELP) or submit a service request at https://uc.edu/ithelp

A list of A&S labs and software loaded on them can be found here: Lab Inventory

For policy regarding labs, please see: Lab Policy

For better communication between A&S IT Services and the departments of A&S, departments have designated contacts to inform A&S IT Services of IT infrastructure changes, development, and issues. A list of the contacts can be found here: A&S IT Services Contacts

Below is a list of the policies of A&S IT Services.

Installation Policy

Lab Policy

SAS/SPSS Self-Install Policy

Submit IT Service Request: https://uc.edu/ithelp

(513) 556-4357 (HELP)

7140 Edwards One

8am – 12pm; 1pm – 5pm on Weekdays