A&S IT Services

A&S IT

Mission Statement

Our goal is to provide all faculty and staff of A&S with technical assistance for their A&S-provided computers.

Services Provided by A&S IT vs UCIT

A&S IT
Arts & Sciences IT Services

  • Software Installation
  • Laptop/Desktop Hardware Repair
  • Printer Connections
  • Operating System Upgrades
  • New Computer Set Ups

For a full list of the services we provide, please visit our services page: Services

UCIT
University of Cincinnati IT

  • Assistance with UC Software Solutions (E-Mail, Catalyst, Canopy Blackboard)
  • Network Infrastructure Installation and Maintenance

Note: UCIT is the first point-of-contact for all IT incidents and inquires. If the task needs to be completed by A&S IT, UCIT will re-assign the request to A&S IT.

Submitting a Request for Service

For IT assistance, please contact UCIT at (513) 556-4357 (HELP) or submit a service request at https://uc.edu/ithelp

Lab Information

A list of A&S labs and software loaded on them can be found here: Lab Inventory

For policy regarding labs, please see: Lab Policy

Department A&S IT Contacts

For better communication between A&S IT Services and the departments of A&S, departments have designated contacts to inform A&S IT Services of IT infrastructure changes, development, and issues. A list of the contacts can be found here: A&S IT Services Contacts

Policies

Below is a list of the policies of A&S IT Services.

Installation Policy

Lab Policy

SAS/SPSS Self-Install Policy

Staff & Help Desk Listing

Dan Southwood

Dan Southwood

James Quentin Adams

James Quentin Adams

Nick Stalf

Nick Stalf

Zachary Jepsen

Zachary Jepsen

Matthew Pinkham

Matthew Pinkham

Tristen St. John

Tristen St. John

Chris Doan

Chris Doan

Contact Info and Hours

Submit IT Service Request: https://uc.edu/ithelp

(513) 556-4357 (HELP)

7140 Edwards One

8am – 12pm; 1pm – 5pm on Weekdays