A&S IT Services
A&S IT
Mission Statement
Our goal is to provide all faculty and staff of A&S with technical assistance for their A&S-provided computers.
Services Provided by A&S IT vs UCIT
A&S IT
Arts & Sciences IT Services
- Software Installation
- Laptop/Desktop Hardware Repair
- Printer Connections
- Operating System Upgrades
- New Computer Set Ups
For a full list of the services we provide, please visit our services page: Services
UCIT
University of Cincinnati IT
- Assistance with UC Software Solutions (E-Mail, Catalyst, Canopy Blackboard)
- Network Infrastructure Installation and Maintenance
Note: UCIT is the first point-of-contact for all IT incidents and inquires. If the task needs to be completed by A&S IT, UCIT will re-assign the request to A&S IT.
Submitting a Request for Service
For IT assistance, please contact UCIT at (513) 556-4357 (HELP) or submit a service request at https://uc.edu/ithelp
Lab Information
A list of A&S labs and software loaded on them can be found here: Lab Inventory
For policy regarding labs, please see: Lab Policy
Department A&S IT Contacts
For better communication between A&S IT Services and the departments of A&S, departments have designated contacts to inform A&S IT Services of IT infrastructure changes, development, and issues. A list of the contacts can be found here: A&S IT Services Contacts
Policies
Below is a list of the policies of A&S IT Services.
Staff & Help Desk Listing
Dan Southwood
James Quentin Adams
Nick Stalf
Zachary Jepsen
Matthew Pinkham
Tristen St. John
Chris Doan
Contact Info and Hours
Submit IT Service Request: https://uc.edu/ithelp
(513) 556-4357 (HELP)
7140 Edwards One
8am – 12pm; 1pm – 5pm on Weekdays