A&S IT Services

A&S IT Current Project - 2018

Computer Migration

A&S IT is in the process of migrating A&S computers from workgroups or ARTSCI domain to UCIT’s AD domain.

What is it? 
Computers belong to a small Workgroup or a larger Domain for login authentication and authorization.  For example, when you log in to your office computer which belongs to the ARTSCI domain, a domain controller authenticates your credentials and authorizes you to log in and grants proper permissions for your shared folders and files.  This project is the base project of A&S IT future projects.  A&S IT will be migrating computers on a departmental basis.  We need your timely cooperation and support.

How does this benefit me?
The benefits of this migration include: (1) utilizing the University Single Sign - On logon process (Central login) and systematic expiration of passwords. Another benefit will be (2) smoothly integrating to UCIT Enterprise software solutions for network security and software configuration/distribution in future A&S IT projects.

What should I do? 
(1) Move all of your files from home directories if they exist to your Box@UC folders; and (2) Make college owned computers available for auditing by A&S IT technician.

What should I expect? 
A&S IT will (1) meet with you, change computer from Workgroup or ARTSCI domain, (2) audit computers for the A&S equipment database, and (3) print and post computer barcode to your computers.

Where can I get help?
(1) For Box@UC, click here: Box FAQ; and (2) For technical assistance, contact A&S IT Help Desk at asithelp@ucmail.uc.edu or 513-556-2011.

A&S IT Services

Mission Statement

We strive to serve all A&S users by providing their technical assistance needs in a timely and professional manner while educating the staff and faculty on methods to keep their computer and data safe and secure, and by providing computer lab users an organized and quality learning environment.

Services Provided by A&S IT vs UCIT

A&S IT
Arts & Sciences IT Services - Help Desk Line 513-556–2011 - Managing A&S computer labs, faculty and staff computer setup and troubleshooting in the user's office or remotely.

UCIT
University of Cincinnati IT - HelpDesk line 556-4357 (HELP) – Managing UC email accounts, UC computer labs, campus network/internet access, and UC wide applications.

Submitting a Request for Service

To request assistance from A&S IT Services, we can be reached at (513)-556-2011 or e-mail us at asithelp@ucmail.uc.edu.  Our friendly technicians will respond within 48 hours during the school week.

For a full list of the services we provide, please visit our services page: Services

Lab Information

A list of A&S labs and software loaded on them can be found here: Lab Inventory

For policy regarding labs, please see: Lab Policy

Department A&S IT Contacts

For better communication between A&S IT Services and the departments of A&S, departments have designated contacts to inform A&S IT Services of IT infrastructure changes, development, and issues.  A list of the contacts can be found here: A&S IT Services Contacts

Policies

Below is a list of the policies of A&S IT Services.

Installation Policy

Lab Policy

SAS/SPSS Self-Install Policy

Staff & Help Desk Listing

Yu-Chin Fu

Yu-Chin Fu

Matthew Currie

Matthew Currie

Matthew Pinkham

Matthew Pinkham

Dan Southwood

Dan Southwood

Nick Stalf

Nick Stalf

Ethan Clifton

Ethan Clifton

James Quentin Adams

James Quentin Adams

Gina Horn

Gina Horn

Contact Info and Hours

(513)-556-2011

7140 Edwards One

asithelp@ucmail.uc.edu

8 am - 12 pm; 1:00 pm - 5:00 pm on Weekdays