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Heather M. Zoller

Title: Professor
Office: 143 McMicken Hall
Tel: 513-556-4468
Email: heather.zoller@uc.edu

Dr. Heather M. Zoller is a Professor and Director of Graduate Studies in the  Department of Communication at the University of Cincinnati.

Her research in organizational and health communication investigates the politics of public health, with an emphasis on the intersections of community organizing, health activism, and corporate PR/issue management. She focuses on how the social construction of health influences our ability to address the political, economic and environmental roots of health disparities. Topics include corporate health & wellness promotion, occupational heath, environmental health  and sustainability, globalization, power and resistance, identity and gender, dialogue and participation.

Her work appears in Communication Monographs, Communication Theory, Journal of Applied Communication Research, and Communication Yearbook, among others. She is co-editor of the book "Emerging Issues and Perspectives in Health Communication: Meaning, Culture, and Power" with Mohan Dutta.

Dr. Zoller is an Associate Editor at Human Relations, and past Senior Editor at Health Communication. She also serves on the Editorial Board at Journal of Applied Communication Research, Mangement Communication Quarterly, Health Communication, and the Journal of International and Intercultural Communication.

Dr. Zoller teaches undergraduate and graduate courses such as Advanced Communication Theory; Communication and Health Politics; Organizational Identity, Image, and Issue Management; Organizational Communication: Power and Politics; and Dialogue and Communication.
 

Education

  • Ph.D., Purdue University, 2000.
  • M.A., Texas A&M University, 1995.
  • B.S., University of Texas at Austin, 1993.

Research Information

Research Support

  • Faculty Research Support Grant , University Research Council. $5,524. 2005.
  • Purdue Research Foundation , David Ross Research Grant. $11,000 per year, plus tuition remission and research expenses. 1998 to 2000.
  • (Associate Investigator), Shiv Ganesh (PI), George Cheney, Heather Zoller, Eco-localisation: Strategies for Resistance, Resilience and Renewal, Marsden Fund of the Royal Society of New Zealand. (11-UOW-092), 01-2011 to 04-2011. Status: Denied.
  • (Collaborator), Kaori Fujishiro, Promoting Participation in Workplace Wellness Initiatives, NIOSH. $101,822. 09-2012 to 12-2015. Status: Pending.
  • Heather Zoller, Gail Fairhurst, John Lynch, Nancy Jennings , Use of Research Evidence Grant, William T. Grant Foundation. Status: Planned/In Preparation.
  • (PI), Heather Zoller, WFI Research Grants, Waterhouse Family Institute. Status: Active.
  • Qualitative Research Software, A&S Faculty Development Funds. $500. 11-2014. Status: Completed.
  • (PI), Zoller, Heather, Innovations in Worker Participation: Communicating for Healthy and Sustainable Food and Work, Waterhouse Family Institute / Villanova University. (2015 WFI Grant), $7,431.00. 09/01/2015 to 09/30/2016. Status: Awarded.

Publications

Peer Reviewed Publications

  • Zoller, H. & Fujishiro, K, Mobley, A. & Lehman, E. (2014) "Perspectives on Communication and Participation in Worker Notification Focus Groups." Health Communication (on-line first).
  • Ganesh, S. & Zoller, H. (2012). “Dialogue, Activism, and Democratic Social Change." Communication Theory, 22(1), 66-91.[Link]
  • Zoller, H. (2012). The Narrative Politics of Health, Risk, and Illness in Environmental Health Campaigns. Journal of Applied Communication Research (40)1, 20-43. 
  • Zoller, H.M. & Tener, M. (2010). Proactivity as a Discursive Fiction: Issue Management in Environmental Health Disputes. Management Communication Quarterly, 24(3), 391-418.
  • Zoller, Heather M (2009). The social construction of occupational health and safety: barriers to environmental-labor health coalitions. New solutions : a journal of environmental and occupational health policy : NS, 19(3), 289-314.
  • Zoller, H.M. and Kline, K. "Interpretive and Critical Contributions to Health Communication Theory." Communication Yearbook 32 (2008).
  • Zoller, H. and Fairhurst, G. "Dissent as Leadership: Discourse, Power, and Resistance." Human Relations 60 (2007): 1331-1360.
  • Zoller, Heather M, & Worrell, Tracy (2006). Television illness depictions, identity, and social experience: responses to multiple sclerosis on The West Wing among people with MS. Health communication, 20(1), 69-79.
  • Zoller, H.M. "Health Activism: Communication Theory and Action for Social Change." Communication Theory 15 (2005): 341-364.
  • Ganesh, S., Zoller, H.M., and Cheney, G. "Transforming Resistance, Broadening our Boundaries: Critical Organizational Communication Meets Globalization from Below." Communication Monographs 72 (2005): 169-191.
  • Zoller, H.M. "Caught in the Multicausal Web: A Gendered Analysis of Healthy People 2010." Communication Studies 56 (2005): 175-192.
  • Zoller, H.M. "Dialogue as Global Issue Management: Legitimizing Corporate Influence in the Transatlantic Business Dialogue." ManagementCommunication Quarterly 18 (2004): 204-240.
  • Zoller, H.M. "Manufacturing Health: Problematic Outcomes in Workplace Health Promotion Initiatives from Employee Perspectives." Western Journal of Communication 68 (2004): 278-301.
  • Zoller, H.M. "Health on the Line: Discipline and Consent in Employee Discourse about Occupational Health and Safety." Journal of Applied Communication Research 31 (2003): 118-139.
  • Zoller, H.M. "Working Out: Managerialism in Workplace Health Promotion." Managerial Communication Quarterly 17 (2003): 171-205.
  • Zoller, H.M. "A Place You Haven't Visited Before:'" Creating the Conditions for Community Dialogue." The Southern Communication Journal (Special Issue on dialogue.) 65 (2000): 191-207.
  • Zoller, H.M. (In press). Health Activism Targeting Corporate Behavior: A Critical Health Communication Perspective, Health Communication
  • James, E. & Zoller, H. M. (under review). Extreme Resistance Training: (Re)shaping Workplace Health Promotion. Management Communication Quarterly.
  • Zoller, H.M. (Under review). Women’s Health Activism Targeting Corporate Health Risks: Women’s Voices for the Earth. Submitted to Women & Language, March 2016.

Books

  • Zoller, H. and Dutta, M. (Eds.). Emerging Perspectives in Health Communication: Meaning, Culture, and Power. London: Routledge, 2008.

Book Chapter

  • Zoller, H.M. (2014). Power and Resistance. The Sage Handbook of Organizational Communication. D. Mumby & L. Putnam (Eds). Thousand Oaks, CA.: Sage.
  • Ganesh, S. & Zoller, H.M. (2014) Organising Transition: Principles and tensions in Eco-localism. In Martin Parker, George Cheney, Valerie Fournier & Chris Land (Eds). The Routledge Companion to Alternative Organisation. Oxford, UK: Routledge.
  •  Zoller, H. and Melancon, L. (2013). “The good neighbor campaign as a communication intervention to reduce health disparities.” G. Kreps and M. Dutta (Eds.) Communication and Health Disparities. Hampton Press.
  • Zoller, H. (2009). Narratives of Corporate Change: Environmental Health Activism, Stakeholder Dialogue, and Regulatory Action. In L.M. Harter, M.J. Dutta, and C. Cole (Eds.)Communicating for Social Impact Engaging Communication Theory, Research, and Pedagogy. Cresskill, NJ: Hampton Press. International Communication Association Theme Book Series.

  • Fairhurst, G. & Zoller, H.M. (2008). Resistance, Dissent, and Leadership in Practice. In S. Banks (Ed.) Dissent and the failure of leadership. Northhampton, MA: Edward Elgar.
  • Zoller, H.M. (2008). “Technologies of Neoliberal Governmentality: The Discursive Influence of Global Economic Policies on Public Health.” In H. Zoller and M. Dutta (Eds.) Emerging Perspectives in Health Communication: Meaning, Culture, and Power.  New York: Routledge.
  • Dutta, M. and Zoller, H.(2008).  "Theoretical Foundations: Interpretive, Critical, and Cultural." In Emerging Issues and Perspectives in Health Communication: Meaning, Culture, and Power. Eds. H. Zoller, H. and M. Dutta. New York: Routledge, 1-38.
  • Zoller, H.and Dutta, M. (2008).  "Emerging Agendas in Health Communicatio nand the Challenge of Multilple Perspectives." In Eds. H. Zoller and M. Dutta "Emerging Perspectives in Health Communication: Meaning, Culture, and Power"  449-463.
  • Sastry, S. & Zoller, H.M. (2016). Communicating the politics of healthcare systems. In J. Yamasaki, P. Geist-Martin & B. F. Sharf (Eds.), Storied health and illness: Communicating personal, cultural, and political complexities: Waveland Press.

Encyclopedia Article

  • Health Activism and Health Issues Publics in The Encyclopedia of Health Communication
  • Environmental Health. Encyclopedia of Health Communication.
  • Critical Approaches. Encylopedia of Health Communication.
  • Politics and Political Complexities of Health. Encyclopedia of Health Communication.
  • James, E. & Zoller, H.M. "Healthy Workplace" (In press). In the International Encyclopedia of Organizational Communication.

Invited Publication

  • Zoller, H. (2010). “Women, Language, and Public Health: An Agenda for Theory and Practice.” Women and Language, 33(2), 73-78.
  • Zoller, H. (2010). What are health organizations? Public health and organizational communication. Management Communication Quarterly Forum, 24(3), 482-490.   
  • Harter, L.H. & Zoller, H. (Eds.) (2010). “Forum Introduction: Organizing Healing and Health Care Resources.” Management Communication Quarterly, 24(3), 446-448.
  • Zoller, H.M. (2003). “Health on the Line:  Discipline and Consent in Employee Discourse about Occupational Health and Safety.”  Journal of Applied Communication Research, 31 (2), 118-139.  Reprinted in “Organizational Discourse Studies” (2010) (Grant D., Hardy, C. & Putnam, L., Eds.) SAGE Publications.
  • Zoller, H.M. "Forum: "Suitcases and Swimsuits: On the Future of Organizational Communication." Management Communication Quarterly 19 (2006): 661-666.
  • Zoller, H.M. "Research Spotlight: Communication in Workplace Health Promotion." Organizational Communication in an Age of Globalization (2003).
  • Lynch, J., & Zoller, H. M. (2016). Recognizing differences and commonalities: The rhetoric of health and medicine and critical-interpretive health communication. Communication Quarterly, 63(5), 498-503.

Review

  • Zoller, H.M. "Book Review: “Globalization and Organization: Understanding Mutual Influences." Organization 14 (2007): 729-735.
  • Zoller, H.M.Rev. of Globalization and organization: Understanding mutual influences Organization (14) 5. (2007): 729, 735.

Work in Progress

  • Ganesh, S. & Zoller, H. "Reconfiguring Resilience Studies for Organizational Communication: Ecolocalism and the Transition Movement." Target: Organization Studies.

Presentations & Lectures

Invited Presentations

  • Zoller, H. (01-2011). Corporations and Health Videotaped Interview, Communication Currents. [Link]
  • Zoller, Heather (11-2010). Critical and Interpretive Methodologies NCA Health Communication Preconference, San Francisco.
  • Zoller, Heather (11-2010). Community-Based Participatory Research NCA Organizational Communication Division, San Francisco.
  • Zoller, Heather (11-2010). Compass of Friendship: Dialogue, Narrative and Social Change NCA Interpersonal Communication Division, San Francisco.
  • Zoller, Heather (05-2009). Narratives of Corporate Change: Comparisons of Environmental Health Activism, Stakeholder Dialogues, and Regulatory Action ICA Organizational Communication Division, Montreal, Canada.
  • (04-2007). Stirring it Up: Making Room for Activism in Organizational and Health Communication Department of Communication Colloquium, Purdue University.
  • (2006). Medicine Meets Business: Its Impact on Communication Practices Health Communication Division, National Communication Association Convention, San Antonio, TX.
  • (2005). Alternative Sites of Organizing National Communication Association Convention, Organizational Communication Division, Boston, MA.
  • (2004). Looking Back at Turning Points to Move Forward with Stakeholder Identity Research National Communication Association Convention, Organizational Communication Division, Chicago, IL.
  • Zoller, H. (11-2011). Respondent: Communication in Organized Healthcare Settings National Communication Association Convention, New Orleans.
  • Zoller, H. (11-2013). Civility, Dialogue and Deliberation Beyond Civility Communication Training for Cincinnati Leaders.

Paper Presentations

  • Zoller, H.M. & Gaug, Kayla (05-2012). “Occupy Public Health: A Defining Moment for Health Communication? . Pre-Conference, International Communication Association, Phoenix.
  • Zoller, H. (05-2012). Meanings of Health. International Communication Association, Health Communication Extended Session, Phoenix.
  • Zoller, H. (11/25/2009). Proactivity as a Discursive Fiction: Issue Management in Environmental Health Disputes. National Communication Association, Chicago.
  • Zoller, Heather (05-2008). Narratives of Corporate Change: Comparisons of Environmental Health Activism, Stakeholder Dialogues, and Regulatory Action. International Communication Association, Montreal, Canada.
  • Zoller, Heather (05-2008). The Social Construction of Occupational Health and Safety:Barriers to Environmental-Labor Health Coalitions. International Communication Association, Montreal, Canada.
  • (2006). Globalization, Democracy, and Diversity: Linking Organizational Communication to Contemporary Social Movements. National Communication Association Convention, San Antonio, TX.
  • (2006). Resistance as Leadership: A Critical, Discursive Perspective. Organizational Communication Division National Communication Association Convention , San Antonio, TX.
  • (2006). Expanding Occupational Health ‘Outside” the Workplace: Worker-Community Coalitions for Healthy Environments. Health Communication Division at the National Communication Association Convention, San Antonio, LA.
  • (2005). Taking our Pulse: Theoretical and Applied Contributions of Critical and Interpretive Approaches to the Health Communication Discipline. National Communication Association Convention, Boston, MA.
  • (2005). Technologies of Neoliberal Governmentality: The Discursive Influence of Global Economic Policies on Health Promotion. National Communication Association Convention, Boston, MA.
  • (2005). The Challenges of Managing Local-Global Linkages in ‘Multi-Issue Organizing’ among Grassroots Global Justice Activists. National Communication Association Convention, Boston, MA.
  • (2005). Health Activism: Communication Theory and Action for Social Change. Health Communication Division NCA annual convention, Boston, MA.
  • Co-Authors: Shiv Ganesh and George Cheney (2004). Transforming Resistance: Critical Organizational Communication Meets Globalization from Below. Organizational Communication Division for the NCA annual convention, Chicago, IL.
  • Co-authoring with Tracy Worrell (2004). Audience Reception Studies and Media Depictions of Illness: Multiple Sclerosis on The West Wing. Health Communication Division for the NCA annual convention, Chicago, IL.
  • (2003). Caught in the Multicausal Web: A Gendered Analysis of Healthy People 2010. Organization for the Study of Communication, Language, and Gender, Cincinnati, Ohio.
  • (2002). Multiple Discursive Approaches to Organizational Communication: (Or) What Does it Mean to Study “Discourse(s)” in Organizations?. National Communication Association Convention, New Orleans, LA.
  • (2002). Working Out: A Case Study in the Ideology of Workplace Health Promotion. Organizational Communication Division for the NCA convention, New Orleans, LA.
  • (06-2001). Multi-Issue Organizing: A Case Study in Globalization Protest. 6th Biennial Conference on Communication and the Environment, Cincinnati, OH.
  • (2001). Resources for Resistance: CHE’s Grassroots Organizing against Global Capitalism. National Communication Association Convention, Atlanta, GA.
  • (2001). Health on the Line: A Critical-Interpretive Analysis of Employee Narratives about Occupational Health and Safety. Organizational Communication Division at the NCA Convention, Atlanta, GA.
  • (2000). Globalization’ and Global Health: An Organizational Communication Perspective. National Communication Association Convention Organizational Communication Pre-Conference, Seattle, WA.
  • (1999). The Stories we Tell: Reflexivity and Identity in Sponsored, Critical-Interpretive Research. National Communication Association Convention, Organizational Communication Division, New York, NY.
  • (1998). The Corporate Colonization of the Body: Communication, Ideology and Company Health Promotion. National Communication Association Convention, Organizational Communication Division, New York, NY.
  • (1997). Sellabrating Women: Class and Commodification in Women’s Health Promotion. National Communication Association Convention, Feminist and Women’s Studies Division, Chicago, IL.
  • (1997). The Corporate Construction of ‘Celebration:’ Medical Discourse and Community Participation. National Communication Association Convention, Rhetoric and Communication Theory Division, Chicago, IL.
  • (1997). Communication, Discipline and the Corporate Body: A Critical-Interpretive Analysis of Worksite Health Promotion. Annual Midwest Organizational Communication Mini-Conference, Purdue University.
  • (1996). Dialogue and Narrative: Emerging Approaches to Community Health. Central States Communication Association Convention, Interpersonal Division, St. Louis, MO.
  • (1996). A Place You Haven’t Visited Before:’” Creating the Conditions for Community Dialogue. Organizational Communication Division, at the Central States Communication Association Convention, St. Louis, MO.
  • (1996). Caught in the Multi-Causal Web: Women and the Rhetoric of Health Promotion. Central States Communication Association Convention, Rhetorical Theory and Criticism Division, St. Louis, MO.
  • (1995). The Discourse of Reform in NBC’s ‘To Your Health. Speech Communication Association National Convention, Health Communication Division, San Antonio, TX.
  • (1994). Makin’ it Through the Day: The Emotional Discourse of Medical Staff. Language and Social Interaction Division, at the Southern Speech Communication Conference, New Orleans, LA.
  • (1994). Uncontested Terms and the Reproduction of Medical Industry Power Relations. Southern Speech Communication Association Convention, Organizational Communication Division, New Orleans, LA.
  • Zoller, Heather Analysis of Flight Attendant Notification Feedback Data, NIOSH.
  • Zoller, Heather (2015). Health Disparities and Movements for a New Economy. NCA Organizational Communication Preconference on Inequality, Las Vegas.

Colloquia

  • Zoller, H. (04-2011). Environmental Health Activism: Political Narratives in a Good Neighbor Campaign. Department of Communication, University of Utah.
  • Zoller, H. (04-2011). Environmental Health Activism: Political Narratives in a Good Neighbor Campaign. Department of Communication, University of Cincinnati.
  • Zoller, H. (04-2007). Stirring it Up: Making Room for Activism in Organizational and Health Communication. Department of Communication, Purdue University.
  • (2002). Managerialism in Workplace Health Promotion. Department of Communication Colloquium , University of Cincinnati.
  • Zoller, Heather (04-2016). Health Activists Targeting Corporate Health Risks. Texas A&M, Department of Communication.

Lectures

  • (04-2011). Communication and Health Care Reform. COM 5000/6000 Health Communication, University of Utah.
  • (04-2007). Critical Perspectives in Health and Organizational Communication. COM 601: Communication Theory taught by Brant Burleson, Department of Communication, Purdue University.
  • (04-2016). Collaborative Decision-Making. SCOM 4000, Charles Conrad, Texas A&M.

Honors & Awards

  • Pride - Best Article of the Year Award, 11-2012. Awarded by the National Communication Association Public Relations Division for Ganesh, S., & Zoller, H. M. (2012). Dialogue, activism, and democratic social change. Communication Theory, 22(1), 66-91. .
  • Top 3 Paper, Organizational Communication Unit, NCA Convention, 2006. “Dissent as Leadership: Discourse, Power, and Resistance” with co-author Gail Fairhurst. .
  • Alan H. Monroe Graduate Scholar Award, 1999. The award recognizes outstanding scholarly achievement in the area of research by graduate students in the Department of Communication at Purdue University. .
  • Top Paper, Organizational Communication Division, CSCA Convention, 1996. “‘A Place You Haven’t Visited Before:’ Creating the Conditions for Community Dialogue.” .
  • Top Paper, Language and Social Interaction Division, SSCA, 1994. “‘Makin’ it Through the Day’: The Emotional Discourse of Medical Staff.” .
  • College of Communication Senior Fellow and High Honors, 1993. Awarded from the University of Texas at Austin.

Experience & Service

Events Organized

  • Prof. Meeting. NCA Preconference: Hearing Marginalized and Mainstream Voices in Health Communication: Contributions of Interpretive/Critical Approaches (11-2011 to 11-2011) , New Orleans.
  • Other. Public Health Challenges: Organizational Issue Management and Civic Engagement (04-2010 to 04-2010) , CSCA Cincinnati, Organizational Communication Division.
  • Workshop. Extended Panel: Organizational Communication Research Escalator (05-2012 to 05-2012) .
  • Conference. Occupy ICA (05-2012, International Communication Association Convention Phoenix.
  • Symposium. Department of Communication Graduate Roundtable Presentations (01-2015 to 01-2015) , Southgate, KY.
  • Dept. of Communication 50th Anniversary Alumni Happy Hour (11-2014, Chicago.
  • Prof. Meeting. Work and Well-Being Collaboration (02-2016, University of Cincinnati.

Service

  • Committee Chair, Graduate Student Grievance Review Committee, 06-2012
  • Reviewer, University of South Florida Tenure reviewer, 05-2012 to 07-2012
  • University of North Carolina Greensboro Tenure Reviewer, 05-2012 to 07-2012
  • President, A&S Faculty Senate 05-2012 to 05-2014
  • Hoopdance Cats Faculty Advisor, 01-2012
  • Peer Review/Referee, Communication Monographs 2012
  • Peer Review/Referee, Journal of Applied Communication Research 2012
  • Committee Member, Research Committee, 09-2011
  • Member, A&S Graduate Council, 09-2011
  • Committee Member, Search Committee: Health Communication, 08-2011 to 03-2012
  • Committee Member, Search Committee: Public Relations Position, 08-2011 to 01-2012
  • Director of Graduate Studies, 07-2011
  • Reviewer, Journal of Applied Communication Research 2011
  • Editorial Board Member, Journal of International and Intercultural Communication 09-2010 to 09-2013
  • Faculty Mentor, 09-2010 to 06-2012
  • Guest Co-Editor, Management Communication Quarterly 08-2010 to 12-2010
  • Committee Member, National Communication Association Organizational Communication Article & Book Award Committee, 2010 to 2010
  • Reviewer, University of Arkansas Tenure Reviewer, 2010
  • University of North Carolina Charlotte Tenure Reviewer, 2010 to 2010
  • Reviewer, Danish Council for Independent Research 2010 to 2010
  • Associate Editor, Management Communication Quarterly 09-2009 to 09-2012
  • Elected Member, A&S RPT Committee, 2009 to 2011
  • Reviewer, International Communication Association Organizational Communication, 2009 to 2009
  • Reviewer, International Communication Association Theme Panel, 2009 to 2009
  • Member, UC Service Learning Advisory Board 01-2008
  • Reviewer, Administrative Sciences Quarterly 2007 to 2011
  • Editorial Board Member, Health Communication 2007
  • Editorial Board Member, Environmental Communication: A Journal of Nature and Culture 2007 to 2011
  • Peer Review/Referee, 2007 to 2008
  • Editorial Board Member, Communication Theory 2006 to 2008
  • Editorial Board Member, Women's Studies in Communication 2003 to 2006
  • Review Board/Panel, Office of Public Health Research, Centers for Disease Control and Prevention
  • Reviewer, Human Relations to 09-2012
  • Editorial Board Member, Journal of Applied Communication Research 01-2013
  • Committee Chair, Grievance Review Committee, 01-2013 to 02-2013
  • CETL Faculty Mentor for Zhuo Ban 09-2012
  • CETL Faculty Mentor for Holly McGee 09-2012
  • Editorial Board Member, Management Communication Quarterly 09-2012
  • Member, Head's Advisory Group, 09-2011
  • Paper Reader, National Communication Association Health Communication Division, 04-2013
  • Paper Reader, National Communication Association Organizational Communication, 04-2013
  • Committee Chair, Admissions Committee,
  • Reviewer, Communication Monographs 11-2012 to 04-2013
  • Reviewer, Conference on Communication and Environment 10-2012 to 11-2012
  • Health Communication Senior Editor, 09-2013
  • Peer Review/Referee, Human Relations 02-2013 to 05-2013
  • Member, Dean's Advisory Committee, 08-2013 to 02-2014
  • Reviewer, Critical Public Health 09-2013 to 09-2013
  • Reviewer, Human Relations 09-2013 to 09-2013
  • President, A&S Faculty Senate
  • Reviewer, New Solutions: A Journal of Environmental and Occupational Health 04-2014 to 04-2014
  • Reviewer, Communication Theory 02-2014 to 02-2014
  • Director of Graduate Studies
  • Consultant, Beyond Civility 06-2013 to 02-2014
  • Steering Committee School of Communication, 04-2014
  • Associate Editor, Health Communication
  • Reviewer, Human Relations 09-2014 to 02-2015
  • Editorial Board Member, Journal of Applied Communication Research 09-2014
  • Reviewer, Communication Theory 03-2015
  • Reviewer, MIT Press 09-2014
  • Board Member, Ohio Citizen Action 04-2015
  • Department Head Review Committee, 04-2015 to 04-2015
  • Committee Chair, RPT Committee, 09-2014 to 04-2015
  • Rutgers Tenure Reviewer, 09-2014 to 10-2014
  • University of Oklahoma Mid-Tenure Review, 03-2015 to 04-2015
  • Director of Graduate Studies 2012
  • Associate Editor, Health Communication 2013 to 2016
  • Associate Editor, Human Relations 2016
  • Reviewer, Public Relations Inquiry 04-2016
  • Peer Review/Referee, Democratization 10-2015
  • Peer Review/Referee, Communication Quarterly 10-2015
  • University of South Florida Tenure Review, 2015
  • Paper Reader, NCA, Critical Cultural Studies Division 04-2015
  • NCA Organizational Communication Unit Respondent, Communicating Health in the Workplace, 11-2015
  • Committee Member, Executive Committee, 2012
  • Member, A&S Graduate Council, 2012
  • Consultant, NIOSH Research Advisor: Flight Attendent Self-Reported Health Concerns, 2014 to 2015

Courses Taught

  • 15-COMM-405 COM&HEALTH POLITICS
    Level: Undergraduate
    Term: 10A

  • 15-COMM-403 GENDER COMM
    Level: Undergraduate
    Term: 10A

  • 15-COMM-409 ORG IDENTITY&IMAGE
    Level: Undergraduate
    Term: 11W

  • 15-COMM-405 COM&HEALTH POLITICS
    Level: Undergraduate
    Term: 11W

  • 15-COMM-409 ORG IDENTITY&IMAGE
    Level: Undergraduate
    Term: 11S

  • Advanced Communication Theory
    Advanced Communication Theory
    Level: Graduate
    Term: 11S

  • 15-COMM-405 COM&HEALTH POLITICS
    Level: Undergraduate
    Term: 11A

  • 15-COMM-893 TEACHING COMMUNICATI
    Introduction to Graduate Studies
    Level: Graduate
    Term: 11A

  • 15-COMM-409 ORG IDENTITY&IMAGE
    Level: Undergraduate

  • 15-COMM-409 ORG IDENTITY&IMAGE
    Level: Undergraduate
    Term: 12W

  • 15-COMM-405 COM&HEALTH POLITICS
    Level: Undergraduate
    Term: 12S

  • 15-COMM-857 TOPICS IN COMMUNIC
    Communication and Dialogue
    Level: Graduate
    Term: 12W

  • 15-COMM-861 DIR PROBLEMS COMM
    Dialogue and New Media: Wilson
    Level: Graduate
    Term: 12W

  • 15-COMM-861 DIR PROBLEMS COMM
    Dunkle: Professional Writing
    Level: Graduate
    Term: 12W

  • Organizational Communication: Power and Politics
    Organizational Communication: Power and Politics
    Level: Graduate
    Term: 13SS

  • Introduction to Graduate Studies
    Introduction to Graduate Studies
    Level: Graduate
    Term: 13SS

  • Academic and Professional Preparation
    Academic and Professional Preparation
    Level: Graduate
    Term: 13SS

  • Organizational Identity, Image and Issue Management
    Organizational Identity, Image and Issue Management
    Level: Undergraduate
    Term: 12FS

  • Introduction to Graduate Studies
    Introduction to Graduate Studies
    Level: Graduate
    Term: 12FS

  • Advanced Academic and Professional Preparation
    Advanced Academic and Professional Preparation
    Level: Graduate

  • Advanced Academic and Professional Preparation
    Advanced Academic and Professional Preparation
    Level: Graduate
    Term: 12FS

  • Communication and Dialogue
    Communication and Dialogue
    Level: Graduate
    Term: 13SS

  • Independent Study: Communication and Critical/Cultural Studies
    Independent Study: Communication and Critical/Cultural Studies
    Level: Graduate
    Term: 14SS
    Comments: Co-Taught
  • Communication and Health Politics
    Communication and Health Politics
    Level: Undergraduate
    Term: 14SS

  • Introduction to Graduate Studies
    Introduction to Graduate Studies
    Level: Graduate
    Term: 14SS

  • Advanced Professional and Academic Prep
    Advanced Professional and Academic Prep
    Level: Graduate
    Term: 14SS

  • Communication and Dialogue
    Communication and Dialogue
    Level: Graduate
    Term: 13FS

  • Communication and Health Politics
    Communication and Health Politics
    Level: Undergraduate
    Term: 14SS

  • Introduction to Graduate Studies
    Introduction to Graduate Studies
    Level: Graduate
    Term: 13FM

  • Introduction to Graduate Studies
    Introduction to Graduate Studies
    Level: Graduate
    Term: 14SS

  • Advanced Professional and Academic Prep
    Advanced Professional and Academic Prep
    Level: Graduate
    Term: 13FS

  • Advanced Professional and Academic Prep
    Advanced Professional and Academic Prep
    Level: Graduate
    Term: 14SS

  • Directed Problems in Communication
    Directed Problems in Communication
    Level: Graduate
    Term: 14SS
    Comments: 3 students. 2 in a service learning course creating on-line training materials for the Dialogue and Communication Course. 1 student in an independent study on Critical and Cultural Approaches to Communication.
  • -AF-3002 AF 3002
    Introduction to Graduate Studies
    Level: Graduate
    Term: 14FS

  • Introduction to Graduate Studies
    Introduction to Graduate Studies
    Level: Graduate

  • Advanced Professional and Academic Prep
    Advanced Professional and Academic Prep
    Level: Graduate
    Term: 14FS

  • Rhetorical and Qualitative Methods
    Level: Graduate

  • Communication and Health Politics
    Communication and Health Politics
    Level: Undergraduate
    Term: 15SS

  • Project in Communication
    Level: Both
    Term: 14FS

  • Qualitative and Rhetorical Communication Research Methods
    Qualitative and Rhetorical Communication Research Methods
    Level: Graduate
    Term: 14FS

Additional Information

Dr. Heather M. Zoller is a Professor of Communication at the University of Cincinnati Department of Communication and the Director of Graduate Studies. Her research and teaching focuses on organizational and health communication, with an emphasis on politics and social justice.