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Suzanne Boys

Title: Associate Professor; Public Relations Certificate Program Director
Office: 149A McMicken Hall
Tel: 513-556-5029
Email: suzanne.boys@uc.edu

Suzanne received a Bachelor of Science degree in Speech-Language Pathology from the University of Cincinnati in 1996. She earned a Master of Arts in Communication from the University of Cincinnati in 2002, writing a thesis on the discursive construction of the teacher role by international graduate students. She earned a PhD. in Communication from Texas A&M University in 2007. Her dissertation research on the Roman Catholic clergy sex abuse crisis developed a dialogical model for understanding crisis communication.

Suzanne’s scholarship focuses on organizational communication and public relations, specifically crisis communication. She has also researched organizational culture, organizational metaphors and interim leadership. She currently teaches Introduction to Public Relations; Organizational Diversity; Organizational Image, Identity, & Issue Management; Public Relations Campaigns.

Education

  • PhD, Texas A&M University, 2007 (Communication).
  • MA, University of Cincinnati, Cincinnati, 2002 (Communication).
  • BS, University of Cincinnati, Cincinnati, 1996 (Communication Sciences & Disorders).

Publications

Peer Reviewed Publications

  • Browning, B. and Boys, S. (2012). Extending the conversation: Examining culture change through the lens of interim leadership. OD Practitioner 44(1), 18-23.
  • Browning, B. & Boys, S. (2016). An organization on hold and interim leadership in demand: A case study of individual and organizational identity. Communication Studies.

Book Chapter

  • Putnam, L. Boys, S. (2006). Revisiting metaphors of organizational communication. In S. Clegg et al (Eds.), The Sage Handbook of Organizational Studies, 2nd edition (pp. 541-576). London: Sage.
  • Boys, S. (2009). Inter-organizational crisis communication: Exploring source and stakeholder communication in the Roman Catholic clergy sex abuse case. In E. Toth & R. Heath (Eds.). Rhetorical and Critical Approaches to Public Relations II (pp. 290-310). New York: Routledge.

Presentations & Lectures

Paper Presentations

  • Boys, S. (11-2007). Narrating the Silence: Reconstructing an Experience of Religious Sexual Exploitation. National Communication Association Convention, Chicago, IL.
  • Boys, S. (11-2007). Dialogue as Strategy and Enactment: Tracking Orientations to Dialogue in the Roman Catholic Clergy Sex Abuse Crisis. National Communication Association Convention, Chicago, IL.
  • Boys, S. (11-2004). A Catholic Conflict: Organizational and Group Processes in the Priest Abuse Case. National Communication Association Convention, Chicago, IL.
  • Ashcraft, K., Boys, S., Ganesh, S., & Iverson, J. (11-2004). Communication Studies and Nonprofit Organizations: Reconfiguring Issues, Concepts, and Practices. National Communication Association Convention, Chicago, IL.
  • Putnam, L. & Boys, S. (06-2004). Turning Points and Frame Changes in the Edwards Aquifer Conflict. 17th Annual International Association for Conflict Management, Pittsburgh, PA.
  • Boys, S. (05-2004). Father, Brother, Bride: An Exploration of Roman Catholic Masculinities. International Communication Association Convention, New Orleans, LA.
  • Boys, S. (04-2004). Constructing the Social Construction of the Religious Leader Role: Memoirs and Themes of a Case Study. Nueva Dia Conference Working Paper Session, Austin, TX.
  • Boys, S. (11-2003). Stakeholder Theory and The Priest Abuse Case as a Public Dispute. National Communication Association Convention, Miami, FL.
  • Boys, S. (11-2008). An extended rhetorical typology of crisis communication: Managing the Roman Catholic clergy sex abuse crisis. National Communication Association Convention, San Diego, CA.
  • Boys, S. (05-2009). Silence as contextual and contested: A dual-level analysis of silence in the Roman Catholic clergy sex abuse crisis. International Communication Association Convention, Chicago, IL.
  • Browning, B. & Boys, S. (11-2010). Interim leadership in the context of a revolutionary culture change. National Communication Association Convention, San Francisco, CA.
  • Boys, S. (11-2010). The public perspective: Empirical research with and about publics. National Communication Association Convention, San Francisco, CA.

Colloquia

  • Boys, S. (02-2008). Organizational silence as tactic and strategy: Implications for crisis communication..

Honors & Awards

  • An Extended Rhetorical Typology of Crisis Communication: Managing the Roman Catholic Clergy Sex Abuse Crisis, National Communication Association Convention, Public Relations Division, 11-2008. top paper.
  • Narrating the Silence: Reconstructing an Experience of Religious Sexual Exploitation, National Communication Association, Ethnography Division, 11-2007. top paper panel.
  • University of Cincinnati Darwin T. Turner Scholars Program 9th Annual Breakfast of Champions honoree, 03-2014.
  • University of Cincinnati UCUAADA Sarah Grant Barber Outstanding Advising nominee, 04-2014.
  • University of Cincinnati George Barbour Award for Good Faculty-Student Relations nominee, 10/21/2015.
  • Plank Center Educator Fellowship, 08/03/2015 to 08/14/2015. two-week placement at Ketchum Atlanta.

Experience & Service

Work Experience

  • 09-2005 to 09-2007, Visiting Assistant Professor, University of Cincinnati.
  • 09-2007 to 08-0013, Assistant Professor, University of Cincinnati.
  • 09-2010 to Present, Public Relations Certificate Program Director, University of Cincinnati.
  • 09-2013 to Present, Associate Professor, University of Cincinnati, Cincinnati.

Events Organized

  • Other. CommCeleb (04/15/2015 to 04/15/2015) , Mecklenburg Gardens.
  • Other. CommCeleb (04/13/2016, Mecklenburg Gardens.
  • Conference. PR Grand Slam (student event) (04/08/2016 to 04/09/2016) , Duke Energy Center.

Service

  • Elected Member, National Communication Association Public Relations PRIDE Committee, 11-2009 to 11-2010
  • Peer Review/Referee, National Communication Association Public Relations Division, 2009
  • Peer Review/Referee, Human Relations 2007
  • Peer Review/Referee, Organizational Studies 06-2006 to 07-2007
  • Peer Review/Referee, Journal of Applied Communication Research 2011
  • Peer Review/Referee, Management Communication Quarterly 2010 to 2011
  • Peer Review/Referee, International Journal of Human Resource Management 2010
  • Committee Chair, Student Development, 09-2011 to Present
  • Committee Chair, Organizational Comm/Public Relations Curriculum Group, 09-2011 to Present
  • Member, Hiring, 09-2011 to 02-2012
  • Committee Chair, Internship Review, 09-2011 to 06-2012
  • Member, Heads Advisory Committee, 09-2011 to Present
  • Committee Member, Hiring,
  • Committee Member, Co-op Program Committee,

Other Experience and Professional Memberships

  • 09-2009 to 09-2012 ,University of Cincinnati Center for Organizational Leadership, . research fellow
  • 2007 to 2011 ,National Communication Association, . member
  • 09-2010 to Present ,Public Relations Society of America, . member

Courses Taught

  • 15-COMM-308 COMM IN ORGANIZAT
    Level: Undergraduate

  • 15-COMM-344 PUB REL CASE STUDIE
    Level: Undergraduate

  • 15-COMM-4006 ORGANIZATIONAL DIVERSITY
    Level: Undergraduate

  • 15-COMM-5009 ORG IDENTITY, IMAGE, & ISSUE MGMT
    Level: Undergraduate

  • 15-COMM-4042 PUBLIC RELATIONS CAMPAIGNS
    Level: Undergraduate

  • 15-COMM-508 ORGANIZ CULTURES
    Level: Graduate

  • 15-COMM-857 SEMINAR IN COMMUNICATION (CRISIS COMMUNICATION)
    Level: Graduate

  • 15-COMM-708 SEMINAR IN PUBLIC RELATIONS
    Level: Graduate

  • -COMM-2042 INTRO TO PR
    Level: Undergraduate